Installation guide
How to install the feedback widget on your site, step by step, depending on how it's built.
Before you start
- 1Go to your dashboard and create a site (or use one you already have).
- 2Copy the code shown next to your site — it looks like this:<script src="https://your-domain.com/widget.js" data-website-id="YOUR-ID"></script>
- 3Follow the instructions for your platform below to paste it in the right place.
Plain HTML (hand-built site)
Open your page's HTML file and paste the code right before the closing </body> tag, at the end of the file. Save and upload the file to your server as usual.
WordPress
Go to Appearance → Theme Editor (or use a plugin like "Insert Headers and Footers" if your theme does not allow direct file editing) and paste the code into the footer.php file, right before </body>. With the plugin it's simpler: just paste the code into the "Footer" field and save.
Shopify
Go to Online Store → Themes → Edit code, open the theme.liquid file, and paste the code right before </body>. Save your changes.
Wix
Go to Settings → Tracking & Analytics (or "Custom Code" in the new editor), add a new code snippet, paste it, choose to load it on all pages, and place it at Body - end.
Squarespace
Go to Settings → Advanced → Code Injection and paste the snippet into the "Footer" field. Save your changes.
Webflow
Go to Site Settings → Custom Code and paste the snippet into the "Footer Code" field. Publish your site for the change to take effect.
Another platform
Almost every website builder has an option to add "custom code" or "third-party scripts" in the site settings. Look for that option and paste the snippet there, choosing to load it on every page.
Still not working?
Make sure you copied the full line (including the quotes) and pasted it without cutting anything off. If the feedback button doesn't appear, check your browser's console (F12) on your site for errors, or email us at 2ajosejimenez@gmail.com.